Police Department
COMMUNITY SERVICES / ONLINE REPORTING
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A safer Houston.
This website should never be used to report an emergency, a crime in progress, or any type of injury. For emergencies, call 9-1-1. For any other situation that requires the response of a police officer, call 713-884-3131.
Community Report Portal Minimum Criteria:
✓ The incident falls within HPD jurisdiction.
✓ There is no immediate danger or need for emergency medical care.
✓ You are at least 17, with valid identification and email.
Once you start a report, you will have 30 days to complete the report.
WARNING: INTENTIONALLY FILING A FALSE REPORT FOR PERSONAL GAIN OR HARASSMENT OF ANOTHER CAN LEAD TO PROSECUTION.
Reporting requirements
You must be at least 17 years old.
The Houston Police Department requires the person filing the report to be at least 17 years old and to provide a valid identification number.
Examples include:
- Driver's License
- State Identification Card
- Passport
- Other accepted identification
You must have a valid and accessible email address to file an online report. It will be used to send you a reference number, incident number (if applicable), and certain limited communications directly related to filing the report, if needed.
The incident must have occurred within Houston Police Department jurisdiction.
The location of the incident will be checked against the Houston Police Department's jurisdiction map.
Please note, although an incident may appear to have occurred within the city limits of Houston, the Houston Police Department maintains a jurisdiction map for locations that may be under another agencies area of responsibility.
The Houston Police Department allows online reporting when the total value of stolen property, damaged property, or other financial loss is $50,000 or less, subject to the specific requirements of the offense.
If the total loss is more than $50,000, you cannot continue with an online report.
Additional questions may be asked to determine the total loss associated with your incident.
Online reporting is not available for incidents involving firearms when the applicable reporting requirements prohibit online submission.
This includes incidents where:
- A firearm was used by the suspect.
- A firearm was lost or stolen.
- Another prohibited weapon-related circumstance applies.
You will be asked whether a firearm or other applicable weapon was involved.
If the answer requires an immediate police response, you will be directed to contact HPD.
Online reporting is not available when physical evidence is present that needs to be collected or processed by the Houston Police Department.
Physical evidence may include:
- Fingerprints
- Blood evidence
- Footprints
- Tools left at the scene
- Other evidence that needs to be collected or processed by police
If physical evidence is present, do not disturb or remove it. Follow the instructions provided to contact HPD.
The suspect must not be currently on scene or require an immediate police response. You should provide any information you know about the suspect, including their name, phone number, address, vehicle information, physical description, or other identifying details, whether the suspect is known or unknown.
Suspicious activity is generally an incident involving a person, place, or vehicle that appears unusual or out of the ordinary for the area.
If you believe the situation requires immediate attention or you need to speak with patrol personnel, contact HPD at 713-884-3131.
For an emergency, call 9-1-1.
The following incidents can be reported online. Please expand to see specific criteria.
Lost property
Lost or missing property may be reported online when it meets the applicable requirements.
Examples may include:
- Property that is missing
- Property left at a restaurant
- Property missing from your home
- Other qualifying lost items
Lost property does not include:
- Prescription medication
- Firearms
- License plates
Theft And Lost Property
- Lost or missing property
- Theft of miscellaneous items
- Theft from a building or habitation
- Theft from a motor vehicle
- Bicycle theft
- Catalytic converter theft
- Metal theft
- Shoplifting
- Theft of U.S. Mail
- Theft from a person / pickpocket
- Purse snatching
- Theft by swindle
- Theft of services involving food or drinks
- Supplemental Nutritional Assistance Program thefts
Firearms, motor vehicles, and stolen license plates cannot be reported online.
TheftTheft, larceny, and certain burglary incidents may be reported online when property was taken without permission and all applicable requirements are met.
Examples may include:- A lawn mower taken from your yard
- A purse taken from a shopping cart
- A decorative item taken from your property
- Merchandise taken from a business
- Property taken from a vehicle
Theft cannot be reported online when it involves:
- A stolen motor vehicle
- A firearm
- Explosives
- A stolen license plate
If a vehicle was stolen, you will be directed to contact HPD.
Purse Snatching and PickpocketingCertain theft-from-person incidents may be eligible for online reporting. Online reporting is not available when force, resistance, or a physical struggle occurred during the theft. For example, a purse snatching should not be reported online if the victim:
- Struggled with the suspect
- Resisted the suspect
- Attempted to physically retain the purse or handbag
- Used or experienced force during the theft
If force or resistance occurred, contact HPD at 713-884-3131. Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
Burglary
- Burglary of a habitation
- Burglary of a building
- Burglary of a motor vehicle
- Burglary of a coin-operated machine
Not every burglary qualifies for online reporting. Additional questions will determine whether the incident meets the online reporting requirements. Certain burglary incidents may be reported online, including qualifying:
- Habitation burglaries
- Building burglaries
- Motor vehicle burglaries
- Coin-operated machine burglaries
A burglary of a home, business, shed, garage, or vehicle should be reported using the appropriate burglary option when the incident meets the online reporting requirements. If a vehicle itself was stolen, the report will be redirected as appropriate. Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
Property Damage
- Criminal mischief
- Graffiti
- Other qualifying property damage
Certain damage amounts and circumstances may affect eligibility. Damage involving a threat to a large gathering, school, daycare center, religious facility, or other mass gathering is not eligible for online reporting.
Criminal Mischief And Graffiti
Certain property damage and graffiti incidents may be reported online. This may include qualifying damage to property when the applicable requirements are met. Online reporting is not available when the damage involves a threat to certain types of facilities or large gatherings, including:
- Religious facilities
- Schools
- Daycare centers
- Events involving a crowd
- Other mass gatherings
Additional questions will determine whether the damage qualifies for online reporting. Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
Fraud & identity
Fraud And Identity-Related Offenses
- Credit card abuse
- Fraudulent use or possession of identification information
- Online impersonation
- Forgery
Additional questions will determine whether the incident qualifies for online reporting. Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
Harassment And Threats
- Harassment by electronic means
- Harassment by other means
- Certain terroristic threat offenses
Threats involving weapons, family or household relationships, schools, religious facilities, daycare centers, large gatherings, or other circumstances requiring an immediate police response may not be eligible for online reporting.
Certain harassment and threat-related incidents may be reported online.
These may include:
- Electronic harassment
- Harassment by other means
- Certain terroristic threats
However, online reporting is not available when the threat involves circumstances requiring an immediate response.
This includes applicable threats involving:
- A school
- Daycare
- Church, synagogue, mosque, or other religious facility
- A large gathering
- A mass audience or event
- A weapon
- Certain family or household relationships
If you believe there is an immediate threat to people or property, call 9-1-1. Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
Assault
Certain assault incidents involving bodily injury may be eligible for online reporting. Online reporting is not available when the incident involves:
- A firearm or other prohibited weapon
- Sexual assault or sexual conduct
- An injury requiring medical attention
- A substantial injury
- An assault involving a pregnant person
- An assault involving a person age 65 or older
- A minor present during the assault
- Certain domestic or family relationships
- Circumstances requiring an immediate police response
For qualifying minor injuries, the system may allow the report to continue. If medical attention is required or the injury is substantial, contact HPD at 713-884-3131. Certain assault incidents may be eligible for online reporting.
Illegal Dumping
Illegal dumping may be reported when trash, garbage, waste, or sewage has been disposed of on private or public property where disposal is not permitted.
Do not use this online form when the incident involves:
- Animal remains
- Dangerous chemicals
- An emergency or immediate danger
If dangerous chemicals or another emergency are involved, call 9-1-1. Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
FSGI / Hit And Run
Qualifying FSGI / hit-and-run incidents may be reported online when they meet the applicable requirements. Online reporting is limited to minor hit-and-run collisions.
The online reporting requirements include:
- No injuries
- The vehicle did not need to be towed
- The damage is under $1,000.
- The collision is not an emergency
IMPORTANT TO NOTE: No collision diagram will be provided when filing online. The system will ask additional questions to determine whether the incident qualifies. If the collision just occurred, someone is injured, or the situation requires an immediate response, call 9-1-1.
Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
Other Reportable Incidents
Depending on the circumstances, the online reporting system may also accept:
- Criminal trespass
- Interference with child custody
- Violation of a bond or protective order
- Illegal dumping
- Wrecker ordinance violations
- FSGI / qualifying hit-and-run incidents
Not every incident within these categories qualifies for online reporting. Additional questions will be asked to determine whether your specific incident meets the requirements. Review these reporting requirements before starting a report. Additional offense-specific questions are completed on HPD’s official service.
Submission Process: What to expect
1
Visit MyCaseNumber- Community Reporting Portal
Complete your report on its official website. Upon completion, a temporary case number will be provided. (Note: This is not an official HPD Incident Number. It is a reference number only).
2
HPD reviews your report
After you submit your report through the official portal, HPD personnel will review it. If additional information or clarification is needed, you will receive an email with follow-up questions.
3
Watch your email
If approved, HPD emails your official HPD Incident Number and report synopsis. An official HPD Incident Number for a community report will be in the following format: HXYY-90000000X. YY is a two digit year.
Houston Police Department